Shipping policy

Habitual Store (ABN: 43 235 195 646)

Processing Time All orders are processed within 1–5 business days. Orders are not processed or shipped on weekends or public holidays. During high-demand periods, processing may take slightly longer — we appreciate your patience and will keep you informed.

Shipping Estimates To provide the most competitive pricing, we ship our products directly from our global warehouses.

• Australia (Standard): 7–14 business days
• Australia (Priority): 5–10 business days
• International: 10–20 business days

Please note: Delivery times are estimates. While we aim to meet these windows, factors such as customs clearance, carrier delays, or high seasonal volume are outside our control.

Shipping Costs Shipping charges are calculated at checkout based on your location and chosen delivery method.

Order Tracking Once your order has shipped, you will receive a confirmation email containing your tracking number. Please allow 3–5 business days for the tracking information to update in the system as the parcel moves through international sorting centres.

Customs & Import Duties For international orders, customs fees, taxes, and import duties may apply and are the sole responsibility of the customer. Habitual Store has no control over these charges and cannot predict their amount.

Lost or Delayed Parcels If your order has not arrived within 25 business days, please contact us at admin@habitual-store.com. We will investigate the shipment with the carrier and, if deemed lost, provide a replacement or refund at our discretion in accordance with Australian Consumer Law.